To keep our costs to a minimum, we do not provide general customer service via the telephone to customers unless they have already ordered a telephone search from us.

We are, however, able to quickly answer all inquiries by potential customers via email during normal business hours: 8AM to 8PM.
We also have extended business operating hours (24/7) to answer any questions from our customers that have already ordered from us.

If you have a question about a search you have already ordered, please contact us via e-mail to be put in touch with the investigator currently assigned to your case.